Account access
For confirmation, password recovery, or provider sign-in trouble, use the action on the app’s sign-in screen first. Never share a password, one-time code, access token, or account-deletion receipt with anyone.
Support
Find the right next step.
Start with the guide that matches the problem, then use the verified support channel if you still need help.
Weight records
Open History, choose the date, and inspect each record. Manual entries can be edited or deleted individually without removing the rest of that day’s history.
Shared Goals
Reopen the original invitation link if you chose Not now. Inside an active or finished shared goal, open Manage sharing to review the boundary or leave.
Delete your account
The self-service path is You → Account → Delete account. It does not require a support request. A pending deletion can be checked with its private receipt.
Deletion instructions →Contact guidance
Talk to the support team
Email support@usehealthjourney.com for problems the guides cannot resolve, privacy requests, or legal questions.
Ready when you are
Start tracking without the pressure.
Record your weight quickly, understand the longer trend, and choose goals that fit your life.